1. What Pro includes
LensScape Pro removes ads and unlocks unlimited full spot and studio guides, the Light Tracker (golden and blue hour planning for any date) and live weather and forecasts per spot. It also includes any other features we label "Pro" at the time. Free accounts get a limited number of full detail previews, and can earn more by watching optional rewarded ads. Pro works in the app and on the web when you're signed in to the same account. Features may change as described in section 8. Forecast and planning features are estimates. See the Safety, Location & Forecast Disclaimer. 2. Plans and prices
Plan: Pro Monthly
Price (USD list price): $4.99 / month
Free trial: 7 days, for eligible new subscribers
Plan: Pro Yearly
Price (USD list price): $29.99 / year
Free trial: 7 days, for eligible new subscribers
The App Store shows prices in your local currency and may add local taxes. The price shown before you confirm is the price you pay. Web prices are in Canadian dollars (CAD), plus applicable taxes (such as GST, HST or QST, or sales tax where it applies), which Stripe Tax calculates and shows at checkout before you pay.
3. Free trial
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You get one free trial per person, account or Apple ID. Trials are not available for guest web checkout.
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When the trial ends, you're charged automatically for the plan you chose unless you cancel first. In the App Store, cancel at least 24 hours before the trial ends. On the web, cancel before the trial-end time shown at checkout.
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We send a reminder notification about 2 days before the trial ends (if notifications are on). This reminder is a courtesy. You are still responsible for cancelling in time.
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If you cancel during the trial, Pro usually stays on until the trial ends.
4. Auto-renewal
Pro renews automatically at the end of each period (monthly or yearly) at the then-current price, and your payment method is charged, until you cancel.
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App Store (iPhone): payment is charged to your Apple ID at confirmation of purchase (or at the end of the free trial). The subscription renews unless it is cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period. Manage or cancel in Settings → [your name] → Subscriptions, or in the app under Account → Manage Subscription.
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Web (Stripe): you're charged when you subscribe (or when the trial ends), then at the start of each renewal period. Cancel anytime at lensscapeapp.com/account → Manage billing. We email a receipt and confirmation of your subscription terms after purchase (Alberta Internet Sales Contract Regulation s. 5).
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Cancelling stops future renewals. Pro stays active until the end of the period you've paid for.
5. Refunds
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App Store purchases: Apple handles all billing and refunds. We cannot issue refunds for Apple purchases. Request one at reportaproblem.apple.com.
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Web purchases: except where the law requires otherwise, payments are non-refundable, including for partial periods or unused time. If you think you were charged by mistake, email support@lensscapeapp.com within 30 days. If we end your subscription for reasons other than your breach, or a material change you reject (Terms s. 21) affects Pro, we'll refund the unused part of a web subscription pro rata.
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Your statutory rights: EU/UK consumers have a 14-day right to withdraw from online contracts. By starting Pro immediately, you ask for the service to begin during that period and acknowledge that you lose the withdrawal right once the service is fully provided, or that you will pay for the part already provided, as the law allows. Alberta consumers may cancel a web contract within 7 days of receiving the contract copy if we failed to make the required disclosures. Nothing in these terms limits refunds the law requires.
6. Price changes
We may change Pro prices. A change applies from your next renewal after notice. Apple notifies you and, where required, asks for your consent to a price increase. For web, we email you at least 30 days before the new price applies, and you can cancel before then.
7. Restoring and linking purchases
On iPhone, tap Restore Purchases on the paywall or in Account. Pro bought as a guest stays on that device until you link it to an account (for example with Sign in with Apple). Pro status is confirmed directly with RevenueCat (for App Store purchases) and Stripe (for web purchases). If they're temporarily unavailable, Pro may show the wrong status for a short time. Contact us if it doesn't fix itself.
8. Changes to Pro
We may add, change or remove Pro features, and we will try to keep Pro's overall value. If we remove a major Pro feature during a paid period, we'll tell you, and web subscribers may cancel for a pro-rated refund. If we discontinue Pro entirely, we'll stop renewals. Apple subscribers can request refunds from Apple, and we'll refund the unused part of web subscriptions.
9. Account deletion and subscriptions
Deleting your LensScape account does NOT cancel an App Store subscription. You must cancel it yourself in your Apple ID subscription settings, or Apple will keep charging you. Deleting your account automatically cancels an active web (Stripe) subscription. No further web charges are made, and no refund is given for the rest of the current period except as section 5 provides. We keep purchase records as tax law requires.
10. Other
Rewarded-ad unlocks and free previews have no cash value and may change. Apple's Media Services Terms also apply to App Store purchases. Questions: support@lensscapeapp.com.