Minimum age: 13
LensScape is not directed to children, and you must be 13 or older to create an account. In countries that require a higher age to consent to online services (for example, up to 16 in parts of the EU/EEA), you must meet that age, or, where the law allows, a parent or guardian must consent for you.
How we check age
When you sign up, or on first launch for existing accounts, you confirm with a checkbox that you're 13 or older. We don't ask for your birth date or birth year; we store only that you confirmed. The answer can't be changed in the app. Contact support if you made a mistake. If you're under 13, you can't create an account. Don't lie about your age.
If we learn a child under 13 has an account
We delete the account and its personal information promptly, as COPPA and Canadian privacy law expect. Parents or guardians can tell us at support@lensscapeapp.com (subject "Child account"), and we'll delete it within 7 days of learning about it.
Protections for under-18 users (teens)
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Profiles start as friends-only. Only approved followers see the teen's posts. Teens can change this, but we recommend leaving it.
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Teen profiles and posts are not indexed by search engines, are left out of sitemaps, and are never featured by LensScape (even if featuring is switched on).
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Teen posts never trigger nearby alerts to people who don't follow them.
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Activity from users under 16 is excluded from the activity heat map.
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Ads: we request non-personalized ads for under-18 users (AdMob "tag for under age of consent").
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Marketing notifications stay off unless switched on. We do not use teens' data for targeted advertising.
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Teens should use LensScape with a parent's or guardian's involvement and never share their home, school or live location.
Parents and guardians
You can ask us to access or delete your teen's data, or help them change settings, by emailing support@lensscapeapp.com. We'll need to verify the request.